Shipping & Repairs

Each package is insured and requires an adult signature for delivery. Overnight shipping is available by request for qualifying orders.

Duties and taxes for international orders are due upon delivery. Due to UK tax law, we cannot ship orders to the UK under $200 (before shipping fees). Domestic orders will be charged sales tax at checkout.


All orders over $500.00 are insured using a third party vendor, delivered to you desired shipping address via Fedex. Signature is required at time of delivery, must be signed by a person 18 years of age or older. If you wish to wave the signature, please let us know in the notes section at checkout.

Free shipping on all orders over $500.00 Orders under $500.00 will be mailed using USPS priority mail.

*$500.00 price reflects USD.


If you would like to order one of our styles in a different metal than it is offered on our site, change a stone color, add engraving, order a ring in a half size or change the length of a necklace please e-mail us at and we will do our best to accommodate your request. We will generate a quote within one to two business days and e-mail you the quote using the e-mail address you provided. Any special orders will be considered a FINAL SALE. 


     For items that are in need of repair:
  • If you have had your item for 30 days or less, repairs are free
  • Ship your item back to us insured using a major shipping service provider i.e. FedEx. For an estimated length of repair time. Please allow two business days for a full evaluation of the item.  
  • If you have had your item for longer than 30 days and it is in good condition, please identify the damaged area. 
  • Ship your item back to us insured 

We will send you a quote on the repair for your approval before doing the work, not all repairs will be subject to additional fees. Vincents Fine Jewelry reserves the right to determine repair cost after assessing the damage. 

Items that have been altered, bent, deeply scratched or scraped, subjected to extreme wear or arrive very dirty are not considered good condition.